Computers

A desktop/tower computer with a separate monitor is recommended.
Note: All-in-one computers and Apple Mac computers may not be compatible with some client programs. Please refer to the opportunity announcement for additional requirements. Dual boot machines, Netbooks, and Tablets are prohibited from use.

Microsoft Security Essentials for Windows
Other security software may be incompatible and should be avoided. Technical support may be refused if your software configuration is not compatible with the Arise platform or is determined to cause incompatibilities with client required servicing software.

Accessories

Each of the below accessories are required:

1. USB headset with microphone (required for Certification) Logitech, Plantronics, Microsoft, or similar brands recommended.

2. Hard-wired Telephone and headset (required for Production) Plantronics T10 or similar recommended.

Internet

Internet Explorer 8.0 or 11 or Edge on Windows 7, 8 and 10
Mozilla (Firefox 14 to 42) both Windows and Mac
Safari 8 or 9 (Apple Mac only)
**Please note that Google Chrome Browsers are not compatible with the Arise platform.

Internet and Phone Service

1. Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection.

2. Hard-wired land line telephone service